Having SYNC Troubles...
12/6/10, 02:17 PM
#1
Cobra Member
Thread Starter
Join Date: September 9, 2009
Location: Tulsa OK
Posts: 1,465
Likes: 0
Received 0 Likes
on
0 Posts
Having SYNC Troubles...
i know this may be the wrong part of the forum but i figured this would be a good spot since a majority of 2010+'s have SYNC. anyways, is anyone else experiencing phone troubles when SYNC won't connect with the phone? that's what im experiencing (2010 Ford Focus). SYNC doesn't connect with my phone anymore and when it does it disconnects not too long after it connects. i checked to make sure bluetooth was enabled on my phone and it is. anyone else going or went through this?
12/6/10, 02:33 PM
#3
Bullitt Member
I have sometimes had issues with sync connecting with my phone (nokia 6133) not a smart phone by any means.Noticed my bluetooth symbol on the phone is on & still won't connect every time.
The last 2 times my phone somehow turned the bluetooth off.Could not get it to turn back on through the menu.Had to turn the phone off remove the battery & sim card put it all back together & the BT turned back on.WIERD!
I just figured it was the phone & not the sync not so sure now.
The last 2 times my phone somehow turned the bluetooth off.Could not get it to turn back on through the menu.Had to turn the phone off remove the battery & sim card put it all back together & the BT turned back on.WIERD!
I just figured it was the phone & not the sync not so sure now.
12/6/10, 02:39 PM
#4
Cobra Member
Thread Starter
Join Date: September 9, 2009
Location: Tulsa OK
Posts: 1,465
Likes: 0
Received 0 Likes
on
0 Posts
12/6/10, 02:40 PM
#5
Cobra R Member
Join Date: March 12, 2004
Location: Orange County, CA
Posts: 1,560
Likes: 0
Received 0 Likes
on
0 Posts
Are you following the instructions? I thought I was adding my phone correctly by pairing a "Bluetooth Device" but that was actually the wrong area. Once I read the instructions it worked like a champ.
12/6/10, 02:45 PM
#6
Cobra Member
Thread Starter
Join Date: September 9, 2009
Location: Tulsa OK
Posts: 1,465
Likes: 0
Received 0 Likes
on
0 Posts
i wasnt even the one who paired my phone with SYNC. one of the salesman paired my phone with SYNC the day me and my gpa picked it up. ever since then its been connecting everytime i put the key in the ignition until recently. i mean its not a big deal since i dont use the phone while im driving, i'd just like to know what the issue is.
12/6/10, 03:29 PM
#7
GT Member
Join Date: February 4, 2008
Location: Roxboro, NC
Posts: 105
Likes: 0
Received 0 Likes
on
0 Posts
i wasnt even the one who paired my phone with SYNC. one of the salesman paired my phone with SYNC the day me and my gpa picked it up. ever since then its been connecting everytime i put the key in the ignition until recently. i mean its not a big deal since i dont use the phone while im driving, i'd just like to know what the issue is.
12/6/10, 03:54 PM
#8
V6 Member
Join Date: September 9, 2009
Location: Ohio
Posts: 79
Likes: 0
Received 0 Likes
on
0 Posts
You need to do a master reboot on your Sync. Delete Sync from your phone and reconnect your phone after the Sync master reboot. This process does not take long at all. My phone is a Blackberry storm II.
12/6/10, 08:09 PM
#10
Bullitt Member
I have this problem occasionally, maybe 1 day out of every 10. Google Nexus One.
I just turn off the phone bluetooth and then turn it back on. Fixes it every time.
I just turn off the phone bluetooth and then turn it back on. Fixes it every time.
12/6/10, 08:52 PM
#11
Bullitt Member
Join Date: October 20, 2010
Location: West palm beach
Posts: 250
Likes: 0
Received 0 Likes
on
0 Posts
12/6/10, 08:58 PM
#12
Bullitt Member
Join Date: September 24, 2010
Posts: 277
Likes: 0
Received 0 Likes
on
0 Posts
, direction does not work good, phone calls, etc. I get upset of giving the same order, but system does not aknowledge it. Good thing that I did not bought my car based on it. I can live without it.
12/7/10, 07:59 AM
#13
Red Jay, if I were to guess, you are probably with Verizon, no? (Some Alltel phones will do this as well.)
If you are here is how to fix your issue...1.) Go into your phone and delete your SYNC connection. 2.) In your car do the same-delete your phone from SYNC. 3.) Prepare your phone and car for pairing. 4.) Proceed with pairing, when you get to the point where it asks you to download phonebook-select NO. Continue with other prompts-answering them as you would like the system to function. 5.) After the phone is paired, Go to Phone Settings>Autodownload>Select Autodownload off.
To manually download your phonebook, go back to Phone settings>Modify Phonebook>Download Phonebook> Select yes.
Verizon uses a code to allow access to the phone book, when SYNC goes to connect with the phone, it is unable to complete the connection due to it's inability to satisfy the phones code request. Shutting off the Autodownload "corrects" this. The down side is if you do change your phone book, you have to do a manual download to update SYNC. Not sure if there will be a software update to address this issue or not.
Hope this helps.
If you are here is how to fix your issue...1.) Go into your phone and delete your SYNC connection. 2.) In your car do the same-delete your phone from SYNC. 3.) Prepare your phone and car for pairing. 4.) Proceed with pairing, when you get to the point where it asks you to download phonebook-select NO. Continue with other prompts-answering them as you would like the system to function. 5.) After the phone is paired, Go to Phone Settings>Autodownload>Select Autodownload off.
To manually download your phonebook, go back to Phone settings>Modify Phonebook>Download Phonebook> Select yes.
Verizon uses a code to allow access to the phone book, when SYNC goes to connect with the phone, it is unable to complete the connection due to it's inability to satisfy the phones code request. Shutting off the Autodownload "corrects" this. The down side is if you do change your phone book, you have to do a manual download to update SYNC. Not sure if there will be a software update to address this issue or not.
Hope this helps.
Last edited by Tiberius1701; 12/8/10 at 08:38 AM.
12/8/10, 02:48 PM
#14
Cobra Member
Thread Starter
Join Date: September 9, 2009
Location: Tulsa OK
Posts: 1,465
Likes: 0
Received 0 Likes
on
0 Posts
12/8/10, 04:06 PM
#16
Cobra Member
Thread Starter
Join Date: September 9, 2009
Location: Tulsa OK
Posts: 1,465
Likes: 0
Received 0 Likes
on
0 Posts
got it fixed! for now........just deleted SYNC from my phone and vise versa. however im pissed that it took this long to set up JUST BECAUSE i was pressing the wrong side of the OK/Phone button >_______________<
Thread
Thread Starter
Forum
Replies
Last Post